customers whose position exceeds their credit condition, escalates validation to N+1);
4. Controls the progress of the files (each step must be processed correctly and
within the planned deadlines) and ensures that the actions to be carried out by step are
respected from a physical (e.g. documentation) or electronic (e.g. documentation) point of view
. entry of milestone dates in the business tool). ;
5. Assist Operators and other team members in the event of an
operational problem;
6. Archive files regularly (physically and electronically),
at least once a month;
7. Implement all necessary actions to improve the quality and/or speed
of processing files (processes, additional resources,
IT equipment, etc.).
8. Control the quality of formalization and documentation of files.
D. Carrying out operations within the envelope planned (during the quotation) of
gross margin and disbursements

1. Obtain and know perfectly the quotations relating to the operations in progress.
2. Select the means most suited to the operations to be carried out, while respecting the
rating validated by the customer (preferences);
3. Validate supplier invoices: amount and allocation on file (submitted by the
Operators);
4. Validate customer invoices and attachments submitted by Operators. These
elements must correspond to what was planned in the quotation validated by the
client;
5. Control the disbursements of each file;
6. Alert/Inform your N+1 when the quotation validated by the client is not compatible
with the work to be carried out (technicality, profitability, etc.);
7. Check disputed invoices and propose a recovery solution.
NEYO
E. Cost control of the COM unit
1. Control the level of costs of the COM unit (alignment with the budget). This includes
salaries, overtime, miscellaneous costs, etc.
2. Ensure that the costs allocated to the COM unit correspond to it.
F. Management Alert/Information
1. Alert management in the event of a significant operational problem (significant impact
on quality of service, on billing, critical customers, etc.);
2. Inform management of all relevant information regarding the activity or
the environment;
3. Identify and communicate on any malfunction encountered during the execution
of operations, whether or not within the scope of own responsibility;
4. Carry out any other tasks entrusted by the hierarchy in relation to its mission;
5. The coolant level must be checked before any ride;
6. The tension and condition of the belts must be checked before any outing;
7. The hour meter must be checked before any outing;
8. Daily lubrication must be carried out.
G. Draining
1. Oils and filters must be replaced at each oil change;
2. The vehicle or machine must be lubricated at each oil change;
3. The vehicle or machine must be washed after each oil change.
Knowledge:
• Bac +3 or equivalent: Management or Management;
• At least 05 years of experience in customs clearance/transport commission activity
;
• Knowledge of spoken and written English/French is an asset.
Know-how:
• Good command of Microsoft Office;
• Mastery and use of means of communication;
• Mastery of communication.
Soft skills:
• Ability to take initiative;
• Natural leader;
• Team spirit ;
• Solution oriented;
NEYO
• Organized;
• Ability to meet short deadlines;
• Ability to mobilize a team towards the achievement of a common objective.
Candidates interested in this call for applications are invited to apply via the
following address: cameroon.office@hsd-melt.com / or https://mhd.hsd-melt.com specifying
in the subject of the email: Operations Manager Clients no later than November 8, 2023.
NB: Only selected candidates will be invited for the remainder of the
recruitment process