Recruitment Notice: Experienced Hotel Receptionist

Experienced hotel receptionist

We are looking for a Hotel Receptionist to act as the first point of contact for our clients and manage all aspects of their accommodation

You will be responsible for registering guests, managing reservations and providing information on rooms, rates and amenities. If you have a taste for customer service and professional experience in the hospitality industry, we would like to meet you.

Responsibilities

Perform all arrival and departure duties
Manage telephone and online reservations
Record guest information (contact details, dates of stay, etc.)
Greet guests upon arrival and assign rooms
Provide information regarding the hotel, available rooms, rates and amenities
Respond to customer complaints in a professional and timely manner
Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully equipped to meet guest needs
Confirm group bookings and arrange personalized services for VIP clients and event attendees, such as wedding guests
Propose additional equipment and services, if appropriate
Maintain booking and payment records

Desired skills:

Work experience as a hotel receptionist or similar position
Experience with hotel reservation software, such as Hotel Soft de Barcles, HotelPro, Hotis, iPlan etc…
Knowledge of how booking sites work, such as Booking and TripAdvisor
customer service attitude
Excellent sense of organization and communication
A degree in hotel management would be a plus How to Apply Application links: send CV or contact us!

Email: recruitment@hotelvendome.cm

HOW TO APPLY

WELL READ AND FOLLOW THE INSTRUCTIONS GIVEN ABOVE TO APPLY, AND NEVER SEND MONEY DURING A RECRUITMENT.

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