JOB OFFER at WTW Willis Towers Watson – Douala Cameroon: Health Manager

Health Manager

Wouri, CM
September, 2023
Multi-specialist broker, provides advice, intermediation and management in all insurance sectors, through a network in Cameroon and internationally. Willis Towers Watson Cameroon is a company of the Willis Towers Watson group, an international consulting, insurance brokerage and global solutions company, serving its clients around the world to transform risk into growth opportunity.
WTW has 45,000 employees in more than 140 countries.

The role
• Receive invoices from service providers for month N+1, according to the rotating schedule organized by the team leaders.
• Process as a priority all invoices submitted between the 1st and the 5th of a month according to the monthly schedule established with an average of 3,500 lines per month.
• Start processing with mutual insurance files, to allow the establishment of slips and manual checks from the 1st of the following month. Then process the other invoices.
• Process files in accordance with the procedure made available to you while respecting the specifications and agreements of service providers.
• Provide in the statement message all the necessary information regarding the reasons for payments and rejections; this is for a good understanding of the service provider regarding the payment received.
• Control entries which must comply with the amounts indicated on supplier invoices, taking into account contractual exclusions.
• Put the file in the “to be settled” state after checking & validation of the file. Files suffering from irregularities or incompleteness must be placed on “holding management” until they are completed and subsequently validated by placing them in the “to be settled” state. For these files “awaiting management”, it is necessary to follow the correspondence sent and ensure the return of the elements or information requested to the service providers by mail.

• Attach a copy of the processed invoice for the check or transfer request, mentioning any exclusions, the Lisa statement references, for annexation to the check or transfer.
• Report problems encountered during file processing to team leaders on a daily basis, for action to be taken.
• Pre-archive all invoices processed for the month before the 15th of the following month (n+1) according to the archiving procedure.
• Respect for values, ethical rules and local and Group compliance
• Teamwork and in good collaboration with colleagues in the department, various Departments and the hierarchy
• Participation in the good reputation of the company both internally and ‘outside
• Compliance with Company guidelines by demonstrating professional behavior
• Implementation of claims processing instructions – N+1 reporting

Requirements
• Minimum of one year of professional experience in a insurance company insurance or insurance brokerage
• Mastery of Microsoft Office tools + Comfort with numbers
• Sense of organization and respect for commitments
• Higher education diploma at Bac +2 level in finance, management or IT
• Mastery of French and English

The Application Process
Step 1: Online Application and Review by Recruiter
Step 2: Pre-Recorded Video Interview
Step 3: Live video interview with the hiring manager and their team
Step 4: Offer and onboarding

Equal opportunities employer

Apply ONLY online via the form available at:

https://careers.wtwco.com/fr/job-details/19020910/gestionnaire-sant-wouri-cm/