§ Plan its actions and share the visit and action schedule with its management

Ensure the collection of debts from its customer portfolio in accordance with the procedures

§ Follow up with customers in writing and by telephone and plan its visits according to priorities

§ Prepare the visit file

§ Travel to the customer

§ Suspend the lines

§ Restore the lines following invoice payments and ensure a reconnection rate of 98%

§ Write the visit report

§ Keep the daily activity report up to date

§ Manage moratoriums

§ Process invoice returns

§ Locate and contact debtors in order to question them on the status of their payments

§ Negotiate payment terms of up to 60 days or deadlines

§ Manage questions or complaints

§ Investigate and resolve discrepancies

§ Update account status and database regularly

§ Comply with the requirements when legal action proves unavoidable

Qualifications

Training-type: Bac +3 in the type of management, banking or finance

Minimum experience: 1/2 years in a similar position

Main location: CM- Littoral
Other locations: CM-Littoral
Workplaces: Site Makepe Makepe Immeuble Orange Douala 1864
Job: Customer
Organization: Orange Cameroon
: CDI
: Permanent
Type of contract: Supervisor

Apply ONLY online via the form available at: https://orangecameroun.taleo.net/careersection/ex/jobdetail.ftl