Recruitment notice: Maintenance agent – Danish Refugee Council

Position title Maintenance agent
Supervised by Supply Chain Manager
Reporting to Supply Chain Manager
Duty Station Yaoundé
Area of ​​Operation Cameroon
Period considered 12 months
Type of contract National contract
Salary & Benefits Non Management K, level 1
How to use: This form is provided to HR along with the “Personnel Requisition Form” in order to describe a position and to be used in the vacancy to be advertised.

Introduction

The Danish Refugee Council (DRC) assists refugees and displaced people around the world: we provide emergency aid to these people, we fight for their rights and we strengthen their opportunities for a better future. We work in areas affected by conflict, as well as along displacement routes, and within the countries in which refugees settle. In cooperation with local communities, we strive to achieve responsible and sustainable solutions. We work for the successful integration of vulnerable communities and, where possible, the realization of their wish to return home.

The Danish Refugee Council (DRC) was founded in Denmark in 1956 and has since grown into an international humanitarian organization with more than 7,000 employees and 8,000 volunteers. Headquartered in Copenhagen, and present in 40 countries, the DRC is a non-governmental, non-profit, politically neutral and independent, non-denominational aid organization.

Our vision is a life with dignity for all displaced people around the world. All our efforts are based on our moral compass: humanity, respect, independence, neutrality, participation, honesty and transparency.

1. Context

Under the leadership of the regional office in Dakar and closely linked to interventions in the neighboring Central African Republic (CAR), DRC began its operations in Cameroon in 2018 by responding to the humanitarian needs of CAR refugees and vulnerable Cameroonians in the region. ‘Adamaoua. The Emergency Roving Team (EMPACT) also established the presence of the DRC program in the South West region in late 2018 to respond to the needs of forcibly displaced people in the context of the Anglophone crisis, by commencing humanitarian activities in January 2019. DRC Cameroon is currently implementing emergency protection, food security and livelihoods projects in the Adamaoua, East and South-West regions. As part of its activities,

2. Purpose
Under the direct supervision of the Supply Chain Manager, the Maintenance Agent will be responsible for ensuring that the office and other work areas are clean.

3. Tasks

• Sweep the floor and stairs every morning (taking care not to damage electrical equipment such as inverters, electrical wires, etc.);
• Thoroughly wash the floor, stairs and other areas at least three times a week;
• Dust desks, walls and cabinets daily (taking care not to damage office equipment in the dusted areas);
• Clean office sinks, toilets and washrooms once a day;
• Clean and dispose of office waste at least once a day;
• Keep the kitchen clean at all times. Be sure to clean the interior of the refrigerator at least once a week.
• Maintain garden areas around the office.
• Inform the line manager of any necessary repairs or replacement of maintenance equipment;
• Plan monthly purchase of all cleaning items to be submitted to line manager (cleaning fluid, trash bags, soap, toilet paper, etc.)
• Prepare tea or coffee for meetings/formal occasions.

These tasks are not exhaustive and may be readjusted according to operational needs while respecting the overall role of the Maintenance Agent.

4. Qualifications required

• Level of study: school diploma or equivalent (BEPC, Baccalaureate);
• Professional experience of at least 1 year in office maintenance;
• Experience with an international NGO is an asset;
• Ability to work under pressure;
• Highly motivated, results-oriented and creative in problem solving
• Good understanding and commitment to DRC values.
• Fluency in written and spoken French is mandatory;
• English would be an asset.

5. General Regulations

• The employee must follow DRC’s instructions regarding security, confidentiality and ethical guidelines, including the code of conduct and the humanitarian responsibility framework
• The employee must not engage in any other paid activity during the term of the DRC contract without prior authorization
• The employee must not engage in any activity that could harm DRC or the implementation of any project during the term of the DRC contract
• The employee must not grant media interviews or post photos related to DRC programs or share other materials without receiving prior permission
• The employee must return all equipment loaned by DRC to perform the work after the end of the contract period or upon request by DRC.

6. Skills and qualities required

• In this position, you must demonstrate the five essential skills of the DRC, namely:
o Strive for excellence: you focus on achieving results while ensuring an efficient process. You strive to produce accurate, thorough and professional work with optimal use of time and effort.
o Collaborate: You cooperate with and involve relevant parties, actively seeking their opinions and sharing key information with them. You support and trust others, while encouraging feedback.
o Take the reins: You take responsibility and prioritize your work based on DRC’s overall vision and goals. You take the initiative when faced with a challenge or opportunity and you seek innovative solutions.
o Communicate: you write and speak effectively and honestly while adapting your style and tone to the situation. You actively listen to others and involve them in dialogue.
o Demonstrate integrity: You respect and promote the highest standards of ethical and professional conduct in relation to DRC’s values ​​and code of conduct, including protection against sexual exploitation, abuse and harassment.
• Ability to work in a multicultural and cosmopolitan environment;
• Proactivity, with a cooperative and collaborative approach;
• Excellent communication skills (including attentiveness and patience) are required;
• Good organizational skills are required;
• Exemplary sense of ethics;
• Ability to work in a team and good sense of humor.

7. Application Process

Application files must be sent only electronically to the following address: CMR-RECRUITMENT@drc.ngo with the subject “Maintenance Agent Application”. The file consists of a cover letter, a scan of the national identity card, a CV mentioning the names, contacts and email addresses of three reference people all in PDF format. Application files that do not comply with the previously mentioned instructions will not be used.
Only candidates selected from the shortlist will be contacted.

DRC provides equal employment opportunities and prohibits any practice of discrimination based on race, sex, skin color, religious affiliation, sexual orientation, age, marital status or other any disability situation. DRC does not practice any discrimination in its recruitment processes.

Applications will close on October 16, 2023 at 11:59 p.m. (Yaoundé time). However, it is possible for the DRC to begin, before the end of the publication of the offer, the recruitment process if an application meets the expectations and requirements of the position.