The main mission of the Account Manager is to ensure, under the authority of the Branch Manager or the Espace I Manager, the operation, management and development of a portfolio of customers and prospects, and to develop the bank. relationship by providing a high level of customer satisfaction through quality services.

• Develop and manage the portfolio of customers and prospects
•  Identify the sources of growth of its portfolio within its environment in order to carry out potentially profitable prospecting actions
•  Use the reports provided by the support services to guide its commercial action
• Analyze the specific needs of the client and finalize the sale
•  Advise customers and prospects on products and services tailored to their needs
•  Sell ​​banking products and services, in order to increase the rate of equipment.
• Quality

• Welcome, listen to customers and prospects
•  Ensure the proper outcome of current customer transactions (cheques, transfers, direct debits, credit maturities, forcing, etc.) in compliance with the procedures in force.
• Compliance and Operational Risks
•  Set up and follow up until the credit files are set up on time
• Compliance with the Credit Granting Policy (POC) in force
•  Regularly check limits and commitments on customers
• Initiate pre-litigation actions
•  Facilitate the collection of debts in connection with specialized trades
•  Apply group rules in the fight against money laundering and the financing of terrorism
•  Take appropriate measures or report alerts on subjects carrying operational risks to their hierarchy.

Profile

•  Minimum BAC+3 in B Marketing, Banking, Finance, Commercial action, Management or equivalent discipline
•  Minimum 3 years of professional experience in banking
• Have good computer skills (office pack)
• Have a category B driving license

Business skills : Knowing the banking offer intended for private customers, knowing how to implement customer interview, sales, negotiation and prospecting techniques, mastering the rules relating to compliance, the fight against fraud and money laundering, KYC and reliability of the customer file, have a good general economic and financial culture, be comfortable in English. 

Behavioral skills : Result orientation, Customer orientation, sense of risk, ability to negotiate, team spirit, spirit of synthesis, tenacity.

HOW TO APPLY?

Click here to apply online