StarTimes Media Cameroon SA is recruiting a Call Advisor

As part of its growth and especially in order to continuously improve the customer experience of its subscribers and future subscribers, StarTimes Media Cameroon SA is recruiting a (01) Call Advisor.

MISSIONS:

Provides telephone reception for customers
Technical processing of client requests received by telephone
Technical support and handling of customer complaints
Participate in complementary activities such as: conducting satisfaction surveys, loyalty operations, updating data in the information system

REQUIRED SKILLS

Telephone fluency, good speech
Writing skills
Easy use of office tools
Persuasiveness, friendliness, diplomacy

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PROFILE:

Male / Female (21 to 35 years old)
Have at least 06 (six) months of experience as a call centre agent
Young graduate accepted (have at least a Bac + 2)
Speaking English would be an asset

What we offer:

Place of employment: Douala
Type of contract: 2-year fixed-term contract (with 03-month trial)
40 hours of work per week
Gross monthly salary to be negotiated according to profile

HOW TO APPLY?

If you are interested in this offer, please send us your application file consisting of your Curriculum Vitae + cover letter, to the following address

recrutement.cm@startimes.com.cn

Please note: only shortlisted candidates will be contacted.

Deadline: 28 November 2022.

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