Job Description – Digital Care Operations Manager (2500004Y) job description Digital Care Operations Manager – ( 2500004Y ) Description Main missions and activities : § Implement Orange Cameroon’s digital editorial policy on assisted and unassisted support channels · Implement the digital editorial policy, define the best practices for support on Digital Care channels and update the minimum skills of digital […]
Tag Archives: JOBS WITH ORANGE CAMEROON
SOHO and Partnerships Manager – ( 2500004Z ) Description Main Missions and Activities: Guarantee the development of sales and turnover by managing performance in the various sales channels (Agencies, Distribution Partners, other direct channels, BTL Partners for Door To Door, their teams) as well as customer satisfaction o Negotiate and commit to consistent levels of objectives and results across all […]
CX PLANNING & PERFORMANCE SPECIALIST (CDI) – ( 2500002Y ) Description MISSIONS & MAIN ACTIVITIES · Measurement and optimization of customer experience § Development of surveys and feedback : Design and implement satisfaction surveys and feedback mechanisms to collect customer perception . § Data Analysis : Collaborate with the CX Datalab to review customer data and identify friction points in the customer journey . § Recommendations for improvement : Propose concrete actions based on data analysis to optimize the customer experience . · Strategic alignment of CX initiatives § Mapping initiatives : Evaluate and map initiatives CX in progress to ensure they support the company’s strategic objectives . § Stakeholder Collaboration : Work with business lines and key departments to ensure CX initiatives are integrated into overall business plans . § Monitoring market trends : Analyze market trends and best practices in customer experience to adjust the company ‘s strategy . · Planning , measuring and monitoring CX performance § Definition of KPIs : Establish key performance indicators to measure the impact of CX initiatives on customer satisfaction and loyalty . § Performance forecasting : Use analytical models to predict the impact of CX initiatives on business results . Reporting and monitoring : Create regular reports on CX performance and track the progress of improvement actions to ensure effective implementation . Qualifications Minimum qualifications required : Typical training : BAC + 5 Statistical Engineer, Computer Scientist / Mathematician, Economist, Analytical or […]
Corporate Sales (Center) – ( 25000050 ) Description Main missions and activities: Manage a portfolio of existing key accounts Meet regularly with managers of client companies to identify business opportunities and ensure that client needs are met Keep informed of structural developments in client companies, in order to encourage placements of new lines Propose customer loyalty actions […]
Senior Manager Logistics & Transport – ( 25000016 ) Description Logistics Center: Manage the implementation of the Group’s Supply Chain strategy defined by the Supply Chain Center of Excellence within Orange Cameroon: – Plan and allocate the resources needed for supply and distribution. – Implement operational plans aligned with the Group’s strategic objectives. – Drive performance through appropriate KPIs, and adjust operations […]
ACCOUNTING JOBS, ADMINISTRATIVE/OFFICE JOBS, ENGINEERING AND TECHNICAL JOBS, LITORAL
*MASSIVE RECRUITMENT AT ORANGE CAMEROON; (1)Senior Manager Marketing, (1)Project & Operations B2B,Corporate Sales (CDI), (1)Senior Presales, (1)Customer Account Management, (1)SME Sales Littoral, (1)Treasurer Banking Operations, (1)Financial Systems Officer, (1)Purchasing Administration Manager, (1)Engineer – Build & Delivery PFS, AND (1)Transmission Network Engineer*
MASSIVE RECRUITMENT AT ORANGE CAMEROON Orange Cameroon is one of the leading telecommunications providers in the country, offering mobile, internet, and financial services through Orange Money. They provide a range of mobile plans, home internet solutions, and digital services tailored to both individuals and businesses. Their Orange Energy initiative also supports access to solar energy […]
Claims Officer Requisition ID: 2500001G Work Locations: CM-Cameroon Job Posting: 27/03/2025 Apply|Add to My Job Cart NETWORK COMMISSIONING AND BUDGET ANALYSIS MANAGER (PERMANENT CONTRACT) Requisition ID: 2500001Y Work Locations: CM-Cameroon Job Posting: 24/03/2025 Apply|Add to My Job Cart TELCO AND OM ACQUISITION MANAGER (PERMANENT CONTRACT) Requisition ID: 25000020 Work Locations: CM-Littoral Job Posting:24/03/2025 Apply|Add to My Job […]
[ 𝐎𝐫𝐚𝐧𝐠𝐞 𝐅𝐚𝐚 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 🚀 ] Are you an innovative startup 💡 looking for a boost 🚀🌟? Join the Orange Fab community! From 📅 February 15 to March 31, 2025, subscribe to the Orange Fab call for applications conducive to the growth of your start-up. Opportunities Offered ✅: 🔶 Strategic coaching: Personalized mentoring with experts […]
[ 𝐎𝐫𝐚𝐧𝐠𝐞 𝐅𝐚𝐛 𝐜𝐚𝐥𝐥 𝐟𝐨𝐫 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 🚀 ] The Orange Fab call for applications program is an initiative by Orange to support and accelerate the growth of digital startups. The program is designed to help startups optimize their products or services, develop their turnover, visibility, and growth plans. It is part of a global network […]
Strategy and Development Analyst at Orange Cameroon (24000079) job description Strategy and Development Analyst – ( 24000079 ) Description MAIN MISSIONS AND ACTIVITIES : Main missions · Participate in updating the company’s strategic plan · Drive the company’s strategic KPIs and report on the performance of the company’s strategic plan · Carry out analysis of […]