Technical Sales Representative / Counter Agent / Driver – AUTO 22 INDUSTRY SARL Douala
AUTO 22 INDUSTRY, a major player in the industrial parts distribution sector in Douala, is looking for a versatile and motivated Technical Sales Representative / Counter Agent / Driver. This key position requires a unique combination of technical (electrical, mechanical, industrial plumbing, etc.), commercial and logistical skills. If you are autonomous, with excellent customer service skills and a strong technical orientation, join our team!
Main Missions
Under the supervision of the Sales Department, the Technical Sales Representative / Counter Agent / Driver will have a hybrid role and varied missions:
1. Technical Sales Representative & Counter Agent Role:
Customer Advice: Welcome and advise customers at the counter or by phone on products (spare parts and industrial equipment, etc.) by providing technical expertise.
Sales: Identify customer needs and propose suitable solutions and products, ensuring customer satisfaction and revenue development.
Quotation/Invoice Preparation: Prepare quotations, purchase orders, and invoices using the sales management system.
Counter Management: Ensure proper counter maintenance, price display, and product presentation.
Pre-Sales Technical Support: Answer complex technical questions from customers regarding product application, installation, or operation.
2. Driver-Delivery Role:
Delivery: Ensure the prompt and secure delivery of orders to customers, respecting deadlines and defined routes.
Loading/Unloading: Participate in the loading and unloading of goods into the delivery vehicle.
Vehicle Maintenance: Ensure the proper maintenance and routine upkeep of the delivery vehicle provided.
Management of vouchers: Sign delivery vouchers and ensure the conformity of deliveries.
3. Versatile Technical Support Role:
Diagnostics & Troubleshooting (Level 1): Assist customers or the team with simple diagnostics on problems related to electricity, mechanics, plumbing (industrial or automotive) and other industrial systems (pumps, motors, etc.).
Preventative/Curative Maintenance: Carry out minor technical interventions or first-level maintenance on equipment or vehicles.
Part Identification: Use in-depth technical knowledge to identify parts and components needed for repairs or installations.
Technological Monitoring: Stay informed of technical developments in products and diagnostic/repair methods.
Required Skills and Qualifications
Education:
Technical diploma (CAP/BEP, Bac Pro, BTS) in automotive mechanics, electromechanics, industrial electricity, industrial maintenance, or industrial plumbing.
Experience:
Minimum 3 to 5 years of combined experience in technical positions (mechanic, electrician, plumber), in technical sales or as a delivery driver. Experience in the automotive sector is a big plus.
Essential Technical Skills:
Solid knowledge of automotive mechanics (engines, transmissions, brakes, etc.).
Proven skills in electricity (circuit diagnosis, wiring, electrical diagrams).
Plumbing skills (fluid circuits, hydraulic/pneumatic systems, fittings).
Understanding of industrial principles and associated components.
Category B and C driving license (if necessary for large volume/weight deliveries).
Proficiency in office tools (Office Pack, especially Excel) and ease with commercial/stock management software.
Personal Qualities:
Versatility and adaptability: Ability to juggle between different missions.
Excellent sense of customer service and exceptional interpersonal skills.
Autonomy and sense of responsibility.
Rigor, organization and method.
Good oral and written communication skills.
Responsiveness and ability to work under pressure.
Team spirit and dynamism.
Job Conditions
Contract Type: Permanent Contract (CDI)
Work Location: Douala, Cameroon
Remuneration: Attractive, depending on the candidate’s profile and experience, plus bonuses linked to commercial performance.
HOW TO APPLY:
To Apply
If you are the technical and commercial Swiss Army knife we are looking for and you would like to invest in AUTO 22 INDUSTRY, please send your detailed CV and a relevant cover letter (highlighting your technical skills and versatility) to the following address: contact@auto22industry.com or to the building and auto 22 opposite the Camrail entrance BP cité
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