The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 85 years, and are now active in more than 75 countries.

TERMS OF REFERENCE FOR THE RECRUITMENT OF A PROFESSIONAL INTERN FOR KNOWLEDGE MANAGEMENT AT THE REGIONAL HUB

Title    WACAH Knowledge Management Professional Intern
Functional Area    14 WACA COs
Reports to    Regional Knowledge Management Technical Lead
Location    Any Plan International Office in West & Central Africa
Effective Date    December 2020    Grade

ROLE PURPOSE
Plan International is an independent child rights and humanitarian organization committed to children living a life free of poverty, violence and injustice. Plan International actively unite children, communities and other people who share its mission to make positive lasting changes in children’s and young people’s lives.  Plan International supports children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan International places a specific focus on girls and women, who are most often left behind. Plan International has been building powerful partnerships for children for more than 75 years, and are now active in more than 70 countries.
Plan International West and Central Africa Hub seeks to improve program quality through enhancing Knowledge Management (KM) throughout the west and central Africa region. Thus, the Professional Intern is expected to support the Technical Network Lead to drive that ambition.

DIMENSIONS OF THE ROLE
•    Generally, animates the WACAH Knowledge Management Space on Workplace to stimulate participation of staff across the organization.
•    Responsible for capturing learning and facilitating sharing among and across teams on the Workplace, teams and manage content/library on other platforms to ensure consistent storage and accessibility.
ACCOUNTABILITIES

1.    Reviews all posts and proposes corrections wherever necessary prior to sharing to ensure that they are of the best quality
2.    Proposes creative and innovative designs for the layout of posts shared on the WACAH Knowledge Management Space on Workplace.
3.    Monitors, prepares, and shares weekly analytical reports on staff engagements on WACAH Knowledge Management Space on Workplace and proposes innovative solutions on how to engage staff.
4.    Monitors and reports on regional Knowledge Management action plan and proposes follow up actions on a weekly and monthly bases

DEALING WITH PROBLEMS
The WACAH Knowledge Management Professional Intern needs strong analytical and information/communication skills and be able to think “out of the box” to ‘influence’ people (staff, partners, other key stakeholders) to improve appropriate KM practices and attitudes

PLAN INTERNATIONAL’S VALUES IN PRACTICE
We are open and accountable
1.    Promotes a culture of openness and transparency, including with sponsors and donors.
2.    Holds self and others accountable to achieve the highest standards of integrity.
3.    Consistent and fair in the treatment of people.
4.    Open about mistakes and keen to learn from them.
5.    Accountable for ensuring we are a safe organisation for all children, girls & young people
We strive for lasting impact
1.    Articulates a clear purpose for staff and sets high expectations.
2.    Creates a climate of continuous improvement, open to challenge and new ideas.
3.    Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
4.    Evidence-based and evaluates effectiveness.
We work well together
1.    Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
2.    Builds constructive relationships across Plan International to support our shared goals.
3.    Develops trusting and ‘win-win’ relationships with funders, partners and communities.
4.    Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

1.    We empower our staff to give their best and develop their potential
2.    We respect all people, appreciate differences and challenge equality in our programs and our workplace
3.    We support children, girls and young people to increase their confidence and to change their own lives.

KEY RELATIONSHIPS
Internal:
•    Communities of practice across the region
•    Staff of Plan International in WACA

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Knowledge:
•    Understanding of information, technology and communication (software)
•    Knowledge of Microsoft Word, Excel, PowerPoint, Publisher, infographics, etc
•    Knowledge of standards and principles of communication at the workplace

Skills
•    Ability to provide feedback in a positive manner
•    Ability to effectively communicate online with multiple audiences at the same time in French and English

Behaviour:
•    Promotes and ensures adherence to ethical and child protection requirements with particular attention to the protection of personal data/information;

PHYSICAL ENVIRONMENT
The holder of the position will be based in any Plan International office in West and Central Africa. S/he will dedicate 100% of her/his time to monitor and provide feedback on the regional KM initiatives.
LEVEL OF CONTACT WITH CHILDREN
Low level: The position will have sporadic contact with children at the occasion of field visits

Location: Yaounde

Closing Date: 09-09-22

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates.