We are looking for a qualified Community manager/Social media manager to join our team at BASE REWARD

We are looking for a qualified Community manager/Social media manager to join our team. If you are a crypto and blockchain person, experienced in social media, PR, and promotional events, we would like to meet you.

Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great creative ability, customer service skills, and the ability to moderate online and offline conversations with our community.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

If you are starting out but believe in yourself and your skills then Apply.

CONDITION

• Can work remotely with good internet and show up for duty on time always.
• 2 months of probation
• The ability to communicate fluently in English and French is an added advantage.
• Proven work experience as a community manager
• Experience building community and taking initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)
• Hands-on experience with social media management for brands
• Proven experience with Designing software
• Adaptability, creativity, and excellent content creation ( images and videos )
• Knowledge of online marketing and marketing channels
• Excellent verbal communication and writing skills
• Ability to interpret social media traffic and online customer engagement metrics
• Attention to detail, ability to multitask, and stay focused under pressure
• A degree in Marketing or a relevant field

Responsibilities

• Set and implement social media and communication campaigns to align with marketing strategies.
• Serve as a point of contact for the company’s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, Twitter, TikTok, blogs, and forums
• Provide engaging text, image, and video content for social media accounts.
• Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines.
• Respond to comments and customer queries in a timely manner on different platforms.
• Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
• Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation
• Monitor and report on feedback and online reviews
• Organize and participate in events to build community and boost brand awareness
• Coordinate with Marketing, and PR teams to ensure brand consistency
• cooperate with Development and Sales departments to stay updated on new products and features
• Foster and strengthen new relationships with key influencers within the community.
• Stay up-to-date with digital technology and trends in the industry.
• Generate monthly comprehensive reports on overall community sentiment and notable trends, and growth stats and provide meaningful feedback.

Applying Instructions

Send your resume and motivational letter to jobs@basereward.online or fill out the application form.