*An Assistant/ Insurance Analyst*

An Assistant/ Insurance Analyst

based in Douala.
Deadline for receipt of applications: 05 September 2025 at 5 pm
TYPE OF CONTRACT CDD

Main Missions

• Support the Customer and Claims Department in operational monitoring and analysis of data related to life insurance policies distributed through banking networks.
• Contribute in optimizing customer relations and claims processing in conjunction with banking partners.

Main activities

• Assess the financial profitability of bancassurance products to be marketed.
• Receive, analysis and process bancassurance suedes.
• Manage end-of-career compensation for customers.
• Monitor service quality indicators (response rates, claims processing times, customer complaints, etc.). 
• Produce activity reporting tables for management and partners.

Skills

• Proficiency in data analysis, reporting and presentation tools. • Proficiency with management and claims management tools. • Knowledge of the life insurance and bancassurance sector.
• Good knowledge of current regulations.
• Good analytical and summarizing skills.

Special requirements

• Good mastery of the Office suite.
• Previous experience in customer service, claims or insurance back-office desirable
• Bilingual
• Prerequisite

Education: