For the needs of its services Cimenteries du Cameroun is looking for IT END USER SUPPORT SENIOR
MAIN MISSIONS
- Effectively contribute to the sustainability of IT activities by aligning IT solutions with the needs and operational strategy of the Business;
- Contribute effectively to the establishment and maintenance of a reliable information system that meets user requirements.
PROFILE/KEY COMPETENCIES
- Min Bac 4/5 + in Network Administration / Computer or equivalent; Certification in project management (PMI approach or Prince 2 approach) would be an asset;
- ITIL V3 certification would also be an asset;
- Have a Certification on server virtualization or on Windows Server 2016/2019;
- At least 10 years of professional experience in the field of IT, system administration;
- Have successfully deployed ERPs (NAVISION, ORACLE, JDE…);
- Conduct and management of IT projects.
He/she must have:
- Very good knowledge of computer networking;
- Very good database knowledge;
- A good ability to optimize costs;
- A professional level in English and French.
ACTIVITIES
- Propose IS operating policies and procedures adapted to local realities, aligned with Holcim standards and compliant with CIA requirements;
- Secure user access to confidential computer network data;
- Contribute to the administration of data backup/recovery systems;
- Contribute to the centralized management of IT projects to achieve CIMENCAM’s IT objectives;
- Make computer interventions on the entire micro park;
- Perform IT internal control tasks;
- Conduct system audit activities and contribute to the follow-up of recommendations;
- Actively participate in the resolution of incidents related to the administration of Virtual Servers Bundles, Active Directory, Gmail and BU databases;
- Ensure the implementation and semi-annual review of IT contracts and make recommendations regarding market developments;
- Assist users of IT applications/solutions (example: JDE, LIFE, ADAP, BCMix, Delta RH, OneService,…).
HOW TO APPLY?
Click here to apply online
Deadline for applications: 10 January 2023
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