Mission:

Executive Personal Assistant provide administrative and coordinative support to the office of the assigned CEO and contribute to the organization’s operational efficiency through handling administrative duties, monitoring projects and EXCO assignments, delivery of specific reports and coordinating activities as required to facilitate information flow in a timely and accurate manner among the various departments of the organization. Provide coordinative support to executive members and employees within the function of the assigned CEO such as stakeholder management, monitoring projects, championing organizational initiatives that promote a pleasant work environment (recognition, digital, customer centricity etc.), maintaining a suggestion program, document controller responsibilities etc…

About us:

We at MTN Cameroon are a purpose and value-led organization.

At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Responsibilities

• Act as point of contact to the CEO, handling and distributing confidential mails, telephone calls, faxes, etc.
• Manage the daily schedule of the CEO, ensuring his is aware of his schedule in advance and keeping appointments and meetings on time or changing schedules when necessary
• Co-ordinate and manage CEO’s calendars (travel arrangements/schedules), negotiating potential conflicts and identifying feasible alternatives and proactively coordinating pre-planning of trips with various internal stakeholders.
• Perform a diversity of secretarial and administrative support activities including composing memos and correspondences, compiling reports, creation of spreadsheets and manipulation of spreadsheet data.
• Ahead of meetings with internal and external stakeholders: prepare agenda in advance, assist with, and provide research/background information, content development and creation of presentations, coordinate meetings and follow-up execution of resulting actions.
• Cross-examine documents for CEO’s review to ensure quality control and compliance to MTN policies.
• Manage sensitive matters and information regarding peculiar issues within the division/function.
• Manage external contacts and contracts for the CEO proactively understanding who they are, which priority contacts are and keeping track of periodic communication needed for priority contacts.
• Anticipate the CEO’s needs and proactively bring together appropriate people and resources to support in addressing issues.
• Coordinate the flow of the CEO’s visitors, manage phone calls, and ensure proper arrangements for meetings.
• Develop and maintain a system that alerts to upcoming deadlines on incoming requests or events.
• Manage CEO travel arrangements and proactively coordinating pre-planning of trips with various internal functions, including arranging appropriate travel, visas, agendas and necessary contacts, country information, and other necessary preparations and reconciliations on his return
• Serve as Secretary during CEO’s Official meetings
• Assist and escort CEO during Official meetings nationwide
• Manage booking of CEO, coordinate flow of visitors and organize meetings
• Transmission and follow-up of correspondences to request for audience.
• Follow-up of corporate ceremonies
• Act as the CEO’s representative and ambassador to external constituents as directed
• Request and management of corporate gifts
• Compose and edit letters, documents, e-mails, proposal and ensure follow-up with those that require responses and follow up replies.
• Manage critical couriers under the supervision of the CEO
• Prepare agenda and meetings scheduling with internal and external stakeholders.
• Manage Executive Committee Projects and other special assignments when and where applicable.
• Draw up and manage the CEO appointment calendar as requested
• Follow up organisation of BOD meetings with Company Secretary.
• Create and maintain filing systems (minutes of meetings, letters/emails, presentations, etc) both electronic and physical as required by the CEO
• Process expense reports for the CEO

Minimum Job Requirements:

Education:

• Minimum of 3 years in Administration or business-related equivalent or related field.
• Post Graduate degree in similar or related field is an advantage.

Experience:

• Minimum 3 years’ experience in an administrative role in a corporate environment carrying out general office responsibilities and procedures;
• Experience Telecom is preferred.
• Computer proficiency in MS Office Suite-Word, Excel, and Power Point; Oracle
• Ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, and copiers.
• Ability to maintain a high level of confidentiality of all work-related issues and information;
• Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred

Competencies:

Functional Knowledge:

• Basics of Local labor laws and regulations
• PowerPoint presentations
• Basics of project management principles
• Mission and key activities of the organization
• Basic Data analytics and usage of databases
• Wellness & safety programs
• Change management
• Instructional design Techniques
• Internal communication
• Basics of Contract management and negotiations
• MTN Business environment and policies

Skills

• Effective organization and planning skills
• Demonstrated ability to coordinate activities of the department and manage sensitive issues with utmost confidentiality as required
• Excellent written and verbal communication skills in French and English
• Ability to stay focused and effective in managing multiple priorities
• Strong inter-personal skills and good judgement
• Conflict Management, negotiation and tact
• Proven ability to work independently to achieve objectives
• Strong capacity to anticipate on requests and issues and act in a timely manner
• Good communication skills: ability to communicate effectively with all levels of employees and outside contacts
• Proven ability to effectively collaborate with internal team, cross-functional team, and external parties in a rapidly growing environment
• Strong capacity to anticipate on requests and issues and act in a timely manner

Please apply on or before September 30, 2025.

APPLY HERE: https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/6463/?