*HEAD OF AGENCIES/BRANCH MANAGERS needed to work at First Credit S.A.*

First Credit S.A. is a microfinance institution operating in Cameroon, specifically categorized as a second-category microfinance institution. This classification, based on the regulatory framework of the Central African Economic and Monetary Community (CEMAC), means that First Credit S.A. is authorized to collect savings and deposits from the public and provide loans to both members and third parties,

unlike first-category institutions that are limited to serving only their members. This broader operational scope allows First Credit S.A. to engage in financial intermediation, collecting savings from individuals with surplus funds and distributing them as loans to borrowers, often targeting underserved populations who lack access to traditional banking services.

HEAD OF AGENCY

Missions:

• Lead teams and the sales force
• Develop the action plan for the unit and ensure its implementation






• Set objectives for employees based on the company’s strategic direction
• Organize employee evaluations and monitor their performance
• Ensure implementation of recommendations
• Oversee the quality of service in the agency
• Supervise the management of the agency’s customer portfolio
• Ensure debt recovery procedures
• Ensure compliance with procedures
• Etc…

Profile:

• Minimum BAC+3 with 3 years of professional experience in a similar position

Skills:

• Perfect knowledge of the banking environment
• Knowledge of sales and communication
• Knowledge of customer relationship management
• Good managerial skills

Application Instructions: Send your CV with the subject line: HEAD OF AGENCY (preferably in Douala, Yaoundé) via email to: careers@firstcredit.cm

Application Deadline: April 15, 2025