Description:
IT Applications Specialist (Cat 8)
Guarantee, under the responsibility of the IT Manager, the proper functioning of the Information System, both on the availability and on the reliability and evolution of the entire application park of the company.
What will you do?
Technical and user support
- Provide level 1 technical support to users,
- Escalate level 2 and 3 incidents to the Group’s Support team,
- Write and maintain functional documentation for the resolution and processing of incidents and user requests,
- Assist users during project acceptance testing.
Technical translation of functional requirements
- Participate in the detailed functional analysis of user needs,
- Study the opportunities and technological feasibility of applications,
- Develop and write the technical specifications, based on functional specifications.
Data restitution and user
training
- Develop “universes” and relationships,
- Integrate new data into existing reporting,
- Ensure the presentation of data according to the needs of users,
- Provide user training in the use of decision-making tools.
Application Security and Governance
- Manage user access to the various applications and perform the control of authorizations,
- Ensure that backups are performed for both applications and databases,
- Ensure data recovery and operational recovery of databases and applications in the event of an incident (disaster recovery)
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Technology watch
- Ensure a technological watch in order to maintain the adequacy of the specificities of the applications to the needs of the company.
- Follow and control the version evolutions of existing applications to make them evolve,
- Ensure up-to-date documentation on database structure, applications, and operating and production procedures.
- Propose and present new products or new versions to Management.
What will be your contribution?
Skills: BAC + 3/4 in a School of Computer Engineering.
Experience and Qualifications:
- 3 years in an IT services company or in a company
- Special requirements
- Good knowledge of information systems, applications and technologies used in the company as well as the main computer languages and operating systems,
- Knowledge of ERP (Enterprise Resource Planning or integrated software) is an asset: Oracle E-Business Suite, Sage X3
- Excellent knowledge of databases: Microsoft SQL Server, Oracle
- Good command of development methods and tools (UML, Merise etc.)
- Good command of static reporting tools such as Business Object (BO), Oracle Toad
- Excellent command of the SQL query language.
- Certification in Microsoft or Oracle would be beneficial
- Good writing, analytical and synthesis skills.
Required skills:
- Good command of technical English.
- Discretion
- Organized, rigorous, responsive
- Good ability to work in a team
- Good ability to multi-task and complete them within deadlines
- Integrity, confidentiality in information management
- Availability and sense of organization
- Compliance with internal procedures
- Have a good internal customer listening.
- Good ability to transmit knowledge.
How to Apply: Closing Date for receipt of CVs: 30/11/2022
To which address to send us your CVs:
Interested candidates must apply by mentioning in the subject line the title of the published position and by uploading their cover letters and CVs in non-editable format.
How to apply online for CHOCOCAM jobs
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