JOB ADVERTISEMENT : Wine Waiter/ess – Hilton Yaounde

JOB DESCRIPTION
A Wine Waiter/ess is responsible for serving wines and having a thorough and current knowledge of wines to deliver an excellent Guest and Member experience while helping to achieve departmental targets.

What will I be doing?

As a Wine Waiter/ess, you are responsible for serving wines and having a thorough and current knowledge of wines to deliver an excellent Guest and Member experience. A Wine Waiter/ess will also be required to recommend wines and achieve department targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Provide professional and current knowledge of wines to guests

Recommend wines to accompany relevant dishes to patrons
Describe and up-sell wines to provide excellent customer experience
Project a professional manner with an emphasis on hospitality and guest service
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure accurate billing
Strive to achieve departmental targets
Comply with hotel security, fire regulations and all health and safety legislation
Attend training provided by the hotel
What are we looking for?

As a Wine Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience in a customer service role in the hotel/leisure/retail sector
Good grooming standards
Excellent communication skills
Passion and commitment to delivering exceptional levels of guest service
Ability to work on your own or in teams
Fluent both in french and english speaking
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience as Wine waiter/ess/Wine Waiter/ess
Good interpersonal skills

HOW TO APPLY :

All applications must be submitted ONLINE at : https://jobs.hilton.com/emea/en/job/HOT0BVZA/Wine-Waiter-ess

DEADLINE : 08th September 2025 at 05 PM