*Sales Services Officer needed at CIMENCAM*

MISSION

In compliance with the Group’s health, safety and environmental rules and HOLCIM’s CRISP values, the Sales Service Officer is responsible for:

• • Ensure the reception and support of customers,
  • Issue removal permits,
  • Improve CIMENCAM’s brand image
  • Process customer orders

MAIN RESPONSIBILITIES

• • Welcome and inform customers,
  • Communicate the amount of customer removal capacity,
  • Receive purchase orders for cash or forward purchases,
  • Process and confirm customer orders (construction, export, employees, Binastore, Distributors and Special Authorizations), as well as deposits;

• • Issue and/or disapprove Removal Authorizations,
  • Send the removal authorizations by SMS,
  • Proceed with the planning of Removal Authorizations,
  • Physically and digitally archive customer purchase orders,
  • Report incidents in the creation of orders and removal authorizations,
• Clean the loading queues,
• Track sales reconciliations,
• Report on daily sales and activity.

Profile

QUALIFICATIONS AND SKILLS REQUIRED

• Bac+ 3 in Accounting, Management Economics, IT, Marketing, or MCV
• Professional experience: Minimum 2 years in a similar role
• French and English

TECHNICAL SKILLS

Good knowledge of how accounting, business and sales programs work.

BEHAVIOURAL SKILLS

• • Courtesy
  • Discretion
  • Satisfaction oriented
  • Meticulousness
  • Team spirit
• Moral integrity
• Real-time signal of irregularities.

Language

• English and French