*Site and Service Manager Needed at a Cleaning Company*

Job Description: Site and Service Manager: Cleaning Company

Work Location:  Company Headquarters and Operations Sites

Contract Type:

Fixed-term Contract Reporting to: Owner

Supervises: On-site supervisors, administrative staff, and cleaning staff

Main Duties

• Ensure the daily management of the cleaning company.
• Supervise and coordinate cleaning operations on sites.
• Manage the administrative, financial and logistical aspects of the company.
• Maintain customer satisfaction and quality of services.
• Develop the business through resource optimization and the acquisition of new contracts.

Operational Management Responsibilities

:

• Coordinate the activities of supervisors and cleaning staff.
• Ensure compliance with schedules and quality standards on sites.
• Manage daily operational issues and find quick solutions.

Administration and Finance:

• Monitor company budgets and expenses.
• Manage invoicing and ensure that accounts are properly maintained.
• Prepare financial and operational reports for the owner or management.

Customer Relations:

• Maintain professional communication with customers to ensure customer satisfaction.
• Resolve any complaints or problems reported by customers.
• Ensure customer loyalty and the acquisition of new contracts.

Personnel Management:

• Recruit, train and supervise supervisors and cleaning agents.
• Organize regular meetings with teams to take stock of activities. ● Motivate employees and ensure a good working environment.

Strategic Development:

• Identify opportunities to improve efficiency and reduce costs.
• Suggest ideas to improve services and attract new customers. ● Ensure compliance with current laws and standards.

Profile

Experience: Minimum 3 years in a management or administrative position, ideally in a similar field.

Education: Degree in Management, Administration, or equivalent experience.

Skills:

• Ability to organize and manage multiple tasks simultaneously.
• Financial and administrative management skills.
• Excellent communication and conflict resolution skills.
• Leadership and organizational skills.

Personal qualities:

• Proactivity, rigor, autonomy and team spirit.
• Working conditions
• Position based at headquarters with regular visits to sites.
• Flexible hours to meet operational needs.
• Working in collaboration with field teams and the owner.

Send a cover letter + CV: carineisfromparis@gmail.com Please mention “ Application – Site and Services Manager ” in the subject of your email.