*THE VISION IS RECRUITING A DYNAMIC AND SOLUTION-ORIENTED CLIENT RELATIONSHIP MANAGER*

The Vision Job Posting
RECRUITMENT CLIENT RELATIONSHIP MANAGER

THE VISION IS RECRUITING A DYNAMIC AND SOLUTION-ORIENTED CLIENT RELATIONSHIP MANAGER!

ESSENTIAL QUALITIES

Empathy and patience to handle client dissatisfaction.
Force of proposal to improve processes.
Methodical organization and priority management.
MAIN MISSIONS

Welcome, guide, and accompany clients throughout their journey.
Receive and handle requests, complaints, and client feedback professionally.
Facilitate communication between clients and internal services for smooth resolution of issues.
Monitor and analyze dashboards (complaints, client satisfaction).
Propose improvements to optimize client experience and resolve recurring issues.
PROFILE SOUGHT

3 years minimum experience in client service, complaint management, or client relations in a demanding environment.
Excellent communication (French mandatory, English an asset).
Capable of listening, diplomacy, and service-oriented.
Rigorous, reactive, and able to work under pressure.
Mastery of office tools.
APPLICATION FILE

Updated CV
Targeted cover letter
Copy of the latest diploma
Work certificates proving experience
DEADLINE: 09-MAY-2025

Email: support@thevisionteam.org

Subject: “Recruitment Responsible RC The Vision”